Susan Roberts Jewelry :: Shipping Policy

Gift box on stones

HOLIDAY SHIPPING DEADLINES

**Please note these are guidelines provided to us by the shipping companies. Expect delays to occur. We are not responsible for delays in delivery of your parcels. We encourage you to order early.

STUDIO PICKUP

Available for orders placed until December 23rd for pickup December 24th by 3PM.

SHIPPING (UNITED STATES)

Orders placed by December 13th will arrive in time for Christmas, according to USPS. Expect delays.

STUDIO PICKUP - 48 Palmer Road, Branford, Connecticut

In-store pickup is available Monday - Sunday, 12PM - 6PM. Note the day you'd like to pickup your order during checkout. An email will also be sent when your order is ready for pickup. If you prefer to meet us curbside for pickup, please call or email the studio to make arrangements. Studio pickup is free.

SHIPPING - United States

SRJ generally processes orders in 3 business days (Monday - Friday) using United States Postal Service. USPS delivery standard is 3 - 7 days, but they report delays are occurring. We offer free shipping promotions throughout the year and at other times offer shipping fees of $5 to $20 depending on the shipping chosen at checkout. We always offer free shipping on orders over $100 (after discounts, before taxes). We do not offer international shipping at this time.

SRJ is not responsible for unanticipated delays.