Shipping Policy – Susan Roberts Jewelry

Gift box on stones

STUDIO PICKUP - 48 Palmer Road, Branford, Connecticut

In-store pickup is available Monday - Sunday, 12PM - 6PM. Please note the day you would like to pickup your order during checkout. An email will be sent when your order is ready for pickup. If you prefer to meet us curbside for pickup, please call or email the studio to make arrangements. Studio pickup is free.

SHIPPING - United States

SRJ generally processes orders in 3 business days (Monday - Friday) using United States Postal Service. USPS delivery standard is 3 - 7 days, but they report delays are occurring. We offer free shipping promotions throughout the year and at other times offer shipping fees of $5 to $20 depending on the shipping chosen at checkout. We always offer free shipping on orders over $100 (after discounts, before taxes). We do not offer international shipping at this time.

SRJ is not responsible for unanticipated delays.